Zupermicro Product Support Services is available Monday–Friday, 6am–6pm Pacific, at (503) 555-0142. Premier Support customers have 24×7 access to a support engineer (and, on weekends, Zuper Micro Man).
Knowledge Base
- KB3108815: HL7 ADT messages are rejected with AE when PID-3 contains more than nine digits (2022-06-09)
- KB2290114: ZuperFax Gateway prints a blank page 48 on CCITT Group 4 TIFFs (2021-02-03)
Lifecycle
ZuperChart Records Server 2016 reaches end of extended support on January 12, 2027. ZuperFax Gateway 6.x is no longer supported.